Vonage Knowledge Base
What is the difference between Skype and Vonage? Is there a difference between the 2? I know Skype is only $29.95 a year while Vonage is $25 a month. There is a big difference in price? Which one can replace a landline phone and be reliable as a landline phone?
What makes Vonage disconnect for few seconds and come back? Is it possible phone battries need replacement, or is it Vonage? This problem had been happening for a while now, old router and after we bought a new router.. It's basically whether we call or receive calls phone has to at least connection drops for few seconds [meaning complete silence] then call is back as if nothing happened; sometimes it takes longer time. What might have been the problem?
How can I improve the clarity of international calls with Vonage? I have Vonage telephone service and in general it performs really well, however when my wife calls her relatives in South America - the reception isn't perfectly clear. Is there anyway to improve the clarity on my end? I realize that the clarity issues might be on there end. Any help would be appreciated.
How can i keep my internet connection using vonage? I keep losing my internet connection from time to time using the vonage system. What could be the source of the problem? How can i keep the connection without the problem to keep resetting and unplugging the vonage adapter?
How is the quality of Vonage phone service? I'm thinking about switching to Vonage for my home phone service? I've read that the quality of the sound isn't all that good. But I've also read that it is on par with regular copper wire phone service? Any personal experience with Vonage you could share would be appreciated. I'd rather hear it from the consumers themselves.
How can I hook up a vonage modem to a USB external wireless connection? I'm stationed on a remote base and the only internet connection is through a basewide wireless, My desktop computer is connected to the internet using a Linksys USB wireless network adapter. I'm wondering if there is anyway to connect my Vonage modem which only has a CAT5e input on it. Can my computers CAT5e input act as an output to the modem?
I want my vonage landline to become unreachable. How to do it ? I have a vonage VoIP phone at home. I am expecting a call and do not want to take it. I don't want the person who is calling to think I am not at home. I want them to get a message that says 'Phone unreachable' or 'out of coverage area' or other such thing. I know how to do this with mobile phone but how to do this will cell phone ?
How can I get My DirecTV to use Vonage? Hello. I am now on Vonage and I like it for what we need. However, my DirecTV needs to dial out a few times a month. I moved my router, modem and Vonage box into the room with the receiver but the rest of my home wireless network suffered and it isn't worth it for just a few phone calls a month. What is the best way to get my DirecTV to call out through Vonage from another room? Thanks!
Why does my vonage phone keep dropping calls? I recently bought a Netgeat wireless router and I have Vonage. Everysince the new router, I will make a call, and the call gets dropped. My friend told me it could be My Cordless phone. Is that true?
How do you hook up Vonage phone to wireless laptop? yes I have had vonage before but through a cable and high speed innernet provider. Now I have a wireless high speed connection and a vonage phone box. How do I hook the vonage phone to the lap top computer?
How to make international calls with vonage? if i want to call places like england or bangladesh using vonage what steps do i need to take. do i punch in a certain code before the residential number? i looked at their site but it didn't help much.
Do you know that Vonage Phone company cheatting to customer? If, you have order by phone for " Vonage " please be careful representive never mention about if you're cancel the service they have hidding cost of return the adapter. Don't matter what even you never get the service you have to paid returned items. Not even you're using the phone system. If you want change phone system for " Vonage " please thinking one more time because, may be you lose more money.
How do i get out of my Vonage contract? I thought they were the "good guys" but they are worse than Bellsouth. I wanted to change plans... 10 dollar fee...I wanted to cancel after 9 months...40 dollar fee... How can get out of this contract with Vonage?
What is a good wireless phone for Vonage? I'm using a GE 5.8 and have a wireless router on computer running through vonage router. I'm having problems with phones cracking and cutting out. I heard that using a DECT 6 might help. Have you ever heard uf this problem?
How is Vonage compared to other phone companies? how is vonage as compared to AT&T? I am thinking of switching but before I make a call to Vonage I just want to know what others think and any advice. I also have a work fax that I need to have available (it now has a separate number)
Can I use the standard Vonage home plan for fax only? I currently have the Vonage business plan that gives me a home and fax number. I am moving and I have no need for a home number anymore (using a cellphone), but I still need the fax line. Can I use the Residential Basic Vonage plan with my fax with no complications?
Is there an alternative phone service other than Vonage? Is there an alternative phone service other than Vonage that does not require high speed Internet? I only have AOL with dial up Internet service. Thanks. Clarification to my question: Is there an alternate phone service (other than the local phone co.) using only dial-up Internet service?
Can you listen in on phone calls with vonage? So I have Vonage, and I know that it is real snazzy. I was wondering if you can listen in on phone calls via the net or record and look on phone calls via the net. I have a feeling that my aunt is listening in on my phone calls, I am paranoid. By the way, our phones don't let anyone else pick up another receiver, so she can't just pick up the downstairs phone and listen in.
Does anyone else have problems with vonage dropping calls when you are talking? I have this problem for four months. I have a Linksys RT31P2 phone router. When the router is plugged in I can see, every once in awhile the phone lite go off. Even my internet connect shuts off and turns back on. I will be talking to someone, for like ten minutes and then a disconnect. All I get is a run around from Vonage. Anyone having the same problem?
What is the best cordless phone to use with Vonage? I already have Vonage service. I Also have their router. ALL I need is a good cordless phone that will work well with Vonage. My current phone has a lot of disturbance, and I am looking only to replace my current phone. This is NOT a Wifi or Wireless router) - Thanks
What is a good inexpensive Wireless Router I can use with Vonage? Need to setup my first wireless router and I got a hand me down D-Link router that doesn't seem to work with my Vonage, or am I doing something wrong, is there some trick to dealing with the Vonage device that I am unaware of? Thanks Pender, I will give that a shot.
Vonage!!!!? Ok, I want vonage for my telephone, I heard it is like 25 dollars a month. What kind of features does it include? Is there any hidden fees, why is it so cheap for all that stuff? Thanks!
How do I cancel Vonage other than by phone? I have been trying for a over a week to cancel my Vonage account with no success. I call the number on their Website daily and to date I have spent a more than 6 hours on hold (different days) with no success. They seem to be giving me the run-around by putting me on hold, shuffling me between reps and simply hanging up. I am beyond frustrated. Is there a way to cancel other than by phone?
How does Skype work and is it better than Vonage? I currently have Vonage and I only use between 200 and 300 minutes a month. I have seen ads for Skype but I am confused about how it works. Can someone who uses it please tell me how it works and whether it is better than Vonage? Also, is it really only $ 29.95 per YEAR for unlimited calls???
Can vonage be used to make calls strictly from computer? Can vonage be used to make calls strictly from computer? I want to make calls from my computer using only a microphone and speakers. I also want to be able to receive calls. I dont want to switch my landline. i only want to use vonage on the computer to make and receive calls. Is that possible to do with Vonage?
Can I use my regular Vonage line for faxes? Vonage says to fax you need to buy a separate fax line for $9.99. I even called them and they said you can't fax without a separate line. Is this true, or can I just hook up a fax machine and use it with my existing Vonage line?
I am thinking about changing my phone service, can someone tell me about Vonage? Hello folks, I am with looking at my telephone bill and I am really getting tired of a certain company's high prices. Basically, money is getting way funny. So I am, Iooking at other phone carriers. I have heard a lot about internet based phones. If anyone has it, please tell me about Vonage and any other internet based phone service. I'm in Carolina so that will give all that answers a location. Thank all that answers in advance.
Is Vonage good for Me I have Cox High Speed Internet? I was wondering if Vonage is good for me. I have Cox High Speed Internet. The Download Load Speed is 1.5 mbps and the upload speed is 250 kbps. Also is Vonage sound like normal telephone companys or is the sound bad.
Where can i port my Vonage number to? I don't want to pay $32 a month to Vonage anymore. I wanted to port my number to a voicemail and basically say please go 555-555-5555. I was also considering porting it to Skype but i am not seeing that feature on their site anymore. Can i still port it to Skype and/or is there something similar where i can keep the number i currently have?
??Vonage?? does anyone have the telephone service Vonage and if so is it any good? plz let me no!!!
Is it possible to unlock an used PAP2 on vonage? I want to know if it's possible to unlock an used PAP2 on vonage, for example, if I purchased it off someone who used it with vonage. If the answer is yes, what version does it need to be? Anyway to recognize whether it is unlockable or not? Thanks for your time! I read elsewhere that once it updates to the latest firmware, which it seems to do when connected, you cannot unlock it anymore. I appreciate your answer and taking the time to respond. Unfortunately, I'm still unsure whether it can be unlocked or not? The forum posts show dates from 2005.
How does Skype work and is it better than Vonage? I currently have Vonage and I only use between 200 and 300 minutes a month. I have seen ads for Skype but I am confused about how it works. Can someone who uses it please tell me how it works and whether it is better than Vonage? Also, is it really only $ 29.95 per YEAR for unlimited calls???
vonage?...? i am using t mobile and thinking to change my operator.. i saw the ads for vonage and they have a lot of good deals it looks good to me.. what i am curious is: is there any catch; it looks TOO GOOD to me
Vonage???....? IT SUCKS who agrees?? it stops working every 2 hours. now i know why its so cheap lol.
Vonage....? Anyone have it? How does it compare to your old phone service? I have phone service through my cable provider, but its pretty expensive..:( Should i switch?
trouble with Vonage? Have you tried to cancel your Vonage service? GOOD LUCK!! I called to cancel in January and they said fine. But Vonage has charged my card every month since then. I called yesterday to straighten it out. Vonage REFUSES to cancel my service, Vonage WILL NOT give me a confirmation number to confirm cancelling, and Vonage REFUSES to stop charging my credit card. I researched Vonage on the internet and found HUNDREDS of complaints about this very thing. See www.ripoffreport.com and type Vonage in the search box for yourself to see. Has this happened to you? How did you handle it?
Vonage OR AT&T for Land Line phone & internet? Which one would you perfer for Land Line phone, and Internet. Is Vonage a faster DSL connection. I have AT&T's DSL Lite, is Vonage's basic DSL connection faster then AT&T's? Is the quality better in AT&T or Vonage (meaning Land Line home phone, and home DSL connection)? Thanks!
Vonage WiFi Phone review? I am looking for a first hand review of the Vonage WiFi phone (WiFi UTStarcom F1000). How does its quality compare with using a regular phone (with a Vonage phone adapter) on the Vonage network? I am NOT asking about traditional phone service vs. Vonage phone service (however this would be an interesting comparison). I AM asking about Vonage WiFi phone (WiFi UTStarcom F1000) vs. regular phone using a Vonage phone adapter. Links to first hand reviews will work as well.
Port Forwarding on Vonage device wont work please help? Hi, Thanks in advance for any help. Windows XP home Vonage Device for voip: Motorola VT 2142 Im using Bitcomet/Utorrent and getting slow speeds. ports are not open. I narrowed my problem of getting slow download/upload speeds down to my vonage modem/router device. When I unplug it and just use my cable modem, it goes fast and the ip or connection thing is not blocked. Once I attach the vonage device it shows the port is not open and cant connect. Now, I went to the site www.portforward.com, they have a guide on it, I went and did exactly everything they said. Many times might I add, and I didnt make any mistakes. I found the port number, added it to the port forward options in the vonage device, saved and checked. Still the same. Why is it set to foward the port but not doing it? thank for the help
Vonage Fax Line Filter? I have been on the phone with Vonage and Lexmark support for over 48hrs going 'round and round' one telling me to call the other and vice versa.. Seems to be the 9th circle of hell if you ask me... However.. I am asking you if it is TRUE that Vonage has a FAX LINE FILTER ... Or should I just stop this bull**** with vonage and go back to a land line... In my opinon.. vonage SUCKS.. As of right now.. I have been on the phone with vonage either on hold or talking with the vonage idiots for.. 78:45... Yes people thats over a hour and almost half... GOD HELP ME SOMEONE!
Problems With Vonage Phone Service? Well we've had vonage for a few months and we've had two phones, a cheap one and one that was about 30 dollars...but either way its always scratchy and the other person cant hear what we're saying..anyone else had this problem? should we get the regular vonage phone and this will quit? or cancel vonage all together?
Leaving vonage need advice on packet8? I think I may leave VONAGE. Reasons: 1. they made a statement friday they have no "workaround" for the patent infringments. 2. When they loose the appeal ( since the appeal was to give them time for the work around, now they admit they can not do) Vonage can no longer get new customers. With no new customers the business will dry up and the quality will also. And then the CEO of vonage leaves. I like VONAGE the quality is great. I have no complaints (other then all my friends got to dial long distance to call me.. it is a long distance call to call my next door neighbor on VONAGE unless I pay them $5 a month for some extra stuff. I use VONAGE as my house line and our business line so we got to make sure we have a phone. So if we leave we are debating going to PACKET8 anyone dealt with them?
vonage help? We just got vonage and are having trouble with people not being able to call us from cell phones. Vonage is telling us it's not a problem on there end, but with the cell phone compony. If you had this trouble please let me know how you fixed it. Thanks
vonage shipping ? i ordered vonage on thursday night about 9pm, when should i expect it to arrive at my home? how long did it take for you if you have used vonage before? also, does someone need to be at my home to sign for it?
Vonage- does anyone know how it works? I need a landline phone like asap, so I was going to sign up for vonage. I have high speed internet but my roommate pays the bill for that. If I get vonage will the bill come in my name? Also how long does it take to get the line turned on? How much does it cost for set up fees?
vonage avctivation problem? my aunt sent a vonage unit to me here in the philippines so we can have communication there in the states, however, the vonage unit that was sent to me does 't seem to work, when i plug it in the phone and router the phone does not have a dial tone. any help will be fully appreciated tnx.
Vonage phone system and web access problem. Anyone know how to fix it? I recently installed vonage d link vwr on my pc. It was a gift from family in the usa. I wired it up in the way specified in the booklet. The phone worked perfectly, but when I tried the internet I could not get access. I tried typing cmd in run and typed reconfig in the dialog box, but when I clicked ok, the next line read c\documents and settings and it made no difference. My son in law said it was probably that I have a setting wrong and the vonage ip address is not being recognised. My operating system is xp run thru a cable modem. Do any of you brainiacs have any suggestions how to fix this??
Vonage problems? I'm not sure if it's my phone or the way I have it hooked up to vonage. I saw a help video on their website that you don't have to have phone cord coming from the wall jack to hook up to vonage, is this true. I seem to have an echoing effect when I talk into my phone.
Who Hates Vonage?!? So I recently had a terriable experience with Vonage. After spending an hour on the phone with them, being transferred to five different departments, as well as five useless people -- I decided to stay. Still, my Vonage phone doesn't work and I can't set the thing up for the life of me. I follow the directions -- I talk to tech support and its a big no go! So a week or two later I try and cancel again, since I keep paying for something that is not working. They won't let you quit. They try the redirecting me a hundred times and finally I cuss and say just terminate my service already -- charge me the friggin 40 dollar termination fee. Then he comes back and says they're going to charge me $90 on top. *Sigh* Needless to say -- I'm not happy. I want to warn you all that Vonage has the worst customer service and they'll charge you too much money to cancel. After googling Vonage, I read hundreds of complaints on the same thing -- plus their service is bad. I wish I had read these prior to ordering the stupid thing. Heed my warning -- do not get Vonage! It is not worth it -- trust me! That's all! Kiss my ass Vonage!
About Vonage VoIP service security? I have heard some real good things about the new phone service Vonage and I am planning to swtich my phone service to them. But I am more concerned about the security of this phone service as it's a voice over Protocol Serive. I wold like to know "if it is Secure enough to switch over to Vonage? Is there any way that this Voip service can be hacked? or Should I stay with my regular phone service provider?"
Vonage and land line phone? I have vonage and I kept a landline phone for back up and its kinda handy, scince I run a biz and have a teenager in the house. I cant get a local number so we use the vonage pretty much for outgoing long distance. My problem is when we use the vonage, and someone calls us on the landline phone, it disconnects the dsl and inturn the vonage, any way to avoid that?
Vonage Help! Recording on phone line- Anyone else had this issue? I got vonage two to three weeks ago and have been for the most part happy with my service. I got to cleaning the other night and disconnected my vonage box just to untangle the lines. Since I reconnected I have not been able to get my line back. I have gone through all the online support and my installation trouble shooting-nothing seems to be working. The vonage motorola box shows that it has power and is connected to the internet. But the phone line does not light up (unless you try to use the phone). Earlier I did not get a dial tone or anything so I spoke to Vonage and did all the stuff with their tech's- but it was all the same stuff I had done previously. They have a technician coming on the 16th of this month, but this is my only phone line so I was hoping maybe someone has had this problem before and may be able to help. A few minutes ago a message appeared on this line which states "this telephone line is not provisioned for use." What does that mean? Any thoughts?
Vonage Compatible Phone List? Any ideas where I could find a Vonage phone compability list? I have a Motorola VT2142 Vonage Device and when I plugged in my new AT&T Model E5945B I got a fast beeping tone. My wife spoke with AT&T support and they said that that model of phone is incompabile with Vonage. When we asked AT&T what phones were compatible they said none of their phones were. I know the Vtech IP8100 is "Certified" compatible but I don't want to buy another Vonage Device. I'd like to use the one I have. Thanks! Rob I'm currently using a Motorola Model: MA351 with the Vonage Device listed above. This phone/Vonage configuration works fine. However, this model of Motorola cordless phone has only one handset. Does anyone have a multi handset cordless phone that works with my model Vonage Device? Hello Again, I just returned that AT&T and picked up a vtech model mi6897. I've had it hooked up for one day and it seems to be working fine for now. Does anyone else have this combination of Vonage Device and vtech phone?
Why does my Vonage phone dial random phone numbers? I have contacted Vonage about this numerous times and have been unable to receive any help from their technicians in New Delhi. My Vonage line is calling random phone numbers in the area where I live. At least once a day I get a phone call from someone saying that my phone number has called them. They are able to recite my number perfectly. These people also say that the line is dead when they answer it. I recently moved also and none of my vonage equipment was hooked up nor did I have the internet but my vonage calls were being forwarded to my cell phone. Even without the vonage router or anything hooked up I was still having calls forwarded to my cell phone from people saying that my vonage number had called them. Has anyone heard of this or can anyone help?
GET POINTS... FAX w/ Vonage Issues.. MAJOR ISSUES..? Can anyone please tell me how to get my fax machine to work with a Vonage Dedicated Fax line? Ive heard of these ATA's .. What am I doing? Is the Vonage Device a ATA.. Whats this fax filter??? IM SO CONFUSED.. I am wondering if all this hassle is really worth the "24.99" a mo unlimited blah blah blah... I feel really stupid right now Ive turned the ECM off.. Tried the *99- turned the Bps? or whatever down to 9600... What do I do... Does anyone know anyone who can help..Im about to pull a scene from Office Space on my printer and vonage device... Im so sick and tired of being run around in circles.. I get to the point where I want to disconnect my service but then read about how everyone else has had NO problems with faxing and yada yada... So WTF... I am so MAD! Ive called Vonage.. Infact was on hold for " Advanced Tech" Support for 78:43
confused!!! vonage?? interested in getting vonage but in order to get vonage i need dsl, in order to get dsl, i need a phone line. whats the point of getting vonage? or is there something i am missing? i don't have phone service but vonage seemed like a great deal till the operator confused me as hell can someone explain this and what will i pay as far as a total amount
Anyone a vonage user? my family is thinking of switching to vonage....resonable, and cheap.unlimited local calls Is Vonage a provider like AOL, netzero, peoplePC, etc? If yes, does vonage need a land line like verizon and AT&T? If yes, does that mean I pay both AT&T for using the line and vonage for provider? example: phone service will be 24.99(vonage) + AT&T service so far I'm using my neighbor's internet with my USB wireless adapter but we planned to have our own.
vonage in belgium? i have a relative that its station in belgium and some of her friends got vonage as phone company and internet service . i called vonage toget info and they told me a ineeded a internet service so the phone can work well the internet company in belgium (belgiumcom) give u internet but u have to get a phone like as well does anybody know if this is true? i mean her friend dont have a internet provided just vonage would it work if she gets it and just plug it in even tho she doesnt have an internet provider??
vonage to dsl modem? I have connected my vonage to my dsl it runs ok for now.. but wen I sign into MSN or Yahoo, im constantly getting disconnected, if using my dsl directly I dont have this problem. Secondly while running my vonage and dsl my speed is hell slow, I tried changing the settings in my vonage but this doesnt work. Anyone got a solution?
Vonage Phone Service? I'm thinking about switching from Bellsouth to Vonage for my home phone service and was wondering if anyone here had had any experience with them and could tell me anything good or bad that I might like to know?
Vonage or Magic Jack? From personal expierience what is better Vonage or Magic Jack. Obviously money wise Magic Jack is the clear choice, but what about voice quality and reliability?
how do i fix my vonage? my vonage all of a sudden wont let me hear the person on the other end of the phone and when i try to call out i get a busy sound. that's even when i try to call to get my voice mail. and i can't find the answer on the vonage site and i can't call vonage because of the busy sound. what should i do? plus i'm in the army and stationed in korea. i'y like to be able to call my parents at home
Vonage commercials? in the current vonage commercials, does anyone know the name of the actress in the orange shirt? I think i have seen her in other commercials but not sure. what about her last name?
Vonage VOIP - Can you have Vonage and also Verizon? Would it be possible to keep my Verizon land phone and also have the VOIP Vonage phone in my home. Between the two of them, the cost would still be less then Verizons Freedom plan. I'm worried about compatibility. I would like my present phones to stay on Verizon and keep Vonage as a backup phone line with a different number.
vonage in belgium? i have a relative that its station in belgium and some of her friends got vonage as phone company and internet service . i called vonage toget info and they told me a ineeded a internet service so the phone can work well the internet company in belgium (belgiumcom) give u internet but u have to get a phone like as well does anybody know if this is true? i mean her friend dont have a internet provided just vonage would it work if she gets it and
VONAGE.COM voip phone service DEAL OR DUD? I'm thinking of switching from Dallas TX - ATT.COM to VONAGE VOIP. However, vonage seems tooo good to be true. Do you or do you know anyone that actually has vonage voip? If so, would you or they recommend the service to others. Word of mouth is more important to me vs. any website or commercial they can offer. Thanks in advance for taking the time to reply!! Bren
Vonage how much does it cost? Does anyone know how much Vonage cost? It says it costs 24.95, but I know after taxes and fees it wont be 24.95. Somone please let know who has it....
Vonage: Good Idea, Bad Idea? I've been thinking about cancelling my cell phone and get Vonage. It seems like a really good idea (cheaper, lots of great freatures, free router). But of course they don't put negitive comments on their website, so I wanna know, from real people if Vonage is a good idea. Would my laptop be slowed down by phone usage? What are common promblems you've had with the set up, phone, customer service, and their 911? Is it true that their 911 doesn't automatically send you to you're local 911 emergency line? And if you did have any probelms were they easy to fix, did you have to battle Vonage, or did you just cancel it all together? Any feed back would be sincerly appreciated, thanks!!
VONAGE problems???anyone??? I signed up for Vonage last year...and I have been trying to call Vonage for 2 months now to cancel my services. I get asked a whole bunch of questions and then they ask me why I want to cancel my services..I told them that I no longer want the services..I also told them that I have been trying to cancel for 2 months and that I want reimbursted for the last 2 months from direct pay from my checking account. They said that they can NOT refund my 2 months reimburstment however...they can keep my services for 2 more months free...then disconnect...does anyone have a hard time trying to disconncet from vonage? I went to bank...and they told me that since it was a debit card...they can not cancel it...that I would have to go through vonage.
Vonage no dial tone? I've had Vonage service for over 4 years and been happy. I've moved once and changed my ISP twice with no problem. The last time I changed my ISP, however, my Motorola ATA broke. Vonage shipped me a new one free. No dial tone. After a few calls with Customer Support, they shipped me another ATA free. No dial tone. After three customer service calls, I thought I would try here to see if anyone has any ideas. I have tried/verified the following. - Internet and router functions of ATA work. No dial tone. - Power light is solid green. - I have replaced phone, power suppy, all cords, and ATA at least once. - I have tried various network configurations. With router, without router, router behind ATA, router in front of ATA. No change. - Validated that my network connection is fast enough. - Used the vonage website to change which LINE port the ATA uses. - Rebooted the network many, many times. Again, no dial tone. Internet works. Any ideas? -->Adam
VONAGE problems???anyone??? I signed up for Vonage last year...and I have been trying to call Vonage for 2 months now to cancel my services. I get asked a whole bunch of questions and then they ask me why I want to cancel my services..I told them that I no longer want the services..I also told them that I have been trying to cancel for 2 months and that I want reimbursted for the last 2 months from direct pay from my checking account. They said that they can NOT refund my 2 months reimburstment however...they can keep my services for 2 more months free...then disconnect...does anyone have a hard time trying to disconncet from vonage?
Asking to all vonage users? Is Vonage a provider like AOL, netzero, peoplePC, etc? If yes, does vonage need a phone line like verizon and AT&T? If yes, does that mean I pay both AT&T for using the line and vonage for provider? example: phone service will be 24.99(vonage) + AT&T service my family is thinking of switching to vonage....resonable, and cheap. Dont sugesst other stuff or I'll get confused
disconnecting vonage device? i had vonage at one time but now i dont want it anymore. how do i disconnect the modum without messing up my internet?
Vonage IPO. Good buy or not? Ok, I have been a Vonage customer for quite some time. Recently, I received an email about being eligible to buy stock for Vonage's IPO (Initial Public Offering) some time soon. What are your impressions about this? I've read a little and seems like this is a desperate effort by Vonage to rack up some capital to continue operation since there have been significant losses reported recently. Is this a good buy or not? My intention would be to "flip" this stock (meaning I would buy it at the initial opening price and maybe selling within a day or two).
cox cable vs vonage for voip? just moved to las vegas and im wondering which is better, cox or vonage voip. im intrested in unlimited domestic calling, voicemail and caller id. any personal experience would be great and i have an above average computer knowledge. thanks i would agree on the deal, but i need the speed cable offers for internet.
Vonage Question? I have a Vonage phone and was wondering if I can listen in on a conversation happening on my phone from my Computer. I can listen to me voice mails online, but can I listen to a live conversation happening on the phone line?
Used Vonage or Voip? Would you recommend? I live in BC, Canada and want to sign up for a VOIP (voice over internet protocol). I figure my 2 options are Vonage and Shaw Digital Phone. If anyone has any thoughts, feedback, warnings, recommendations etc, it would be greatly appreciated!
Can I hook my Vonage adapter to any wireless router? I've just orderd Vonage over the phone and they did not give me an option to choose a router like they do on there website, I do not currently have a wireless router but i am going to later on go out and buy one, most likely Linksys, can i hook the phone adapter they gave me into it?
Anyone in the Philippines who are communicating with their family/friends in USA through Vonage? I'm interested in trying Vonage's promo: http://www.vonage-promo.com/?kw=gvp4+vonage%20promo&gclid=CMa18aWwu5ECFQMsFQod9i8qCA but I'm a little bit hesitant of the phone service and the cost of the subscription after the promo. I want to have an idea of how this works before I call the customer service because I heard they try to talk you into getting some other plan (which is more expensive with a per minute charging) and I don't want to get trapped :) Of course it's better to hear firsthand feedback from clients than customer service/advertisements' candy coated words. Oh and also, if you are not using Vonage, what VOIP are you using? Benefits? Maraming salamat!
Vonage help in bangalore? Hi I have Vonage modem which i got from US. Also i have airtel broadband connection at home. I am not able to connect vonage. Please anybody in bangalore who is using vonage help me in setting up this. I am willing to pay for the service. Please contact me.
connecting dsl to wireless router and vonage? I have an iMac and had to replace my wireless router. I cannot remember how I hooked it up, because a friend did it for me. I have DSL Modem, a Netgear Wireless router, and the vonage device. I just need to know what goes where. Can anyone help?
Vonage VOIP service question.? I currently I have Vonage VOIP service and I love it. Now, I'm leaving for Kuwait, and I want to beable to call my family. I will have high speed internet where I'm going and I want to leave vonage service at my house... what do I need to do to get Vonage service in Kuwait, so I can call my wife?
Why doesnt my vonage phone work if i connect a wireless router with it? I have DSL internet from AT&T and vonage phone. I had a belkin router b4 and it worked fine, My belking router is broken now so i bought a new netgear wireless router. right after 5 mins i connect my router to the DSL modem and the vonage modem, my internet and my phone dont work anymore. I thought theres something wrong with the new router so i returned it and bought a liksys router. Still my internet and phone dont work after 5 mins. How come my old router worked but not the new ones. Help plzzzzzz.
vonage is a scam!? Everything Started when I decided to switch my phone provider to Vonage in june 25. I will disclosed all the charges: 1 connection fee 9.95 - when I asked if Vonage was compatible with my internet provider clearwire they said yes. And is not true. 2. When attempted to call and cancell before it was too late they promised send a wi-fi phone no charge to give a try and promise it will work. Not true it was a lie. 3. After spending over more than two hours new device worked for one hour only. 4. call to cancell only had to call in business hours their dept. that handles cancellation was closed. 5. Got an authorized charge for aprox. $66.00. Called to disputed, no help at all. Only rudness and my call was disconnected eventually by one of vonage representatives. After spending over one hour on the phone. 6. Sent an email to their corporate offices they said they do not have any records of all they promises and said I had to pay the shipping and handling to return their device and if I wanted to close account with them had to pay $95.00 for a service I was never able to use. Plus 19.30 in shipping and handling. 7. total charges 190.25 for a service I never received and bad customer service. This company is a scam and I think all american consumers should be aware of this.
Vonage Virtual Number? Hello, I just received my Vonage Motorolla VT2142 phone adapter and installed successfuly. I can make a call (outgoing) but when I tried to call my virtual number to test it I always get busy signal or Im just simply get dropped. My number is still in the process of being transferred at this time. Even If I call my number the number of being transferred I don't get any ring from the regular phone I can hear only the ringing from my cellphone. And also I can surf the internet with no problem, by the way here's how I connect my phone adapter, Internet/cable modem/router/phone adapter. I have a D-Link DI-604 and I dont see any of the firewalls are blocking the phone adapter. I hooked up evertything ok. Why my virtual number is always busy, maybe its not activated? Any suggestion or help can you offer? Thank you.
Has anyone experienced problems with Vonage? When using my Vonage, I always have an echo in the background. Can this be fixed? I've contact Vonage, but can't seem to get the tech's in New Delhi to understand what I'm saying the problem is. Also, my Vonage has recently dropped two calls. I'm in the middle of a conversation, and an indian operator comes on and says "I'm sorry we can't connect you to the Vonage Network". Can this be fixed? I'm about ready to cancel Vonage altogether. Can I transfer my Vonage telephone number to a new account? Thanks for the help and for your input.
What should I do about VONAGE? Due to recent legal actions against VONAGE i am a little concerned. I am wondering if I should jump ship before VONAGE sinks or hold off because it wont sink? We have 2 line on vonage. 1 for the house and 1 for the wifes job. Vonage is alot cheaper then the regular phone so we dumped our regular phone company. $35 a month for everything is a good price. But if Vonage is abou to go dummy up we need another provider that: has VOip is a land line. the wife works for a major company as a reservation person. not sure what to do but from what i understand from the net is VONAGE is about to sink. SO what do i do?
Is Vonage compatible with TiVO and DirecTV services? I am thinking about switching over phone service to Vonage. We are not sure if our DirecTv would work properly with Vonage. I also want to get TiVO as a Father's Day gift for my husband, so I'm not sure if Vonage would affect both of these things. Has anyone experienced problems with this? Thanks.
Former Vonage Users: Can you port your number from Vonage to another service? I like my Vonage service... but I don't like the fact that I'm on a contract. Nor the fact that Anonymous Call Rejection (ACR), a feature which I waited two years for (and still didn't get it). I seen other VoIP companies offering this and would change, but the one thing I don't like is the fact that I have to change numbers. So, are there any former Vonage users that had problems porting their phone number?
Is Vonage compatible with TiVO and DirecTV services? I am thinking about switching over phone service to Vonage. We are not sure if our DirecTv would work properly with Vonage. I also want to get TiVO as a Father's Day gift for my husband, so I'm not sure if Vonage would affect both of these things. Has anyone experienced problems with this? Thanks
Connecting Vonage to home phone lines? I have Vonage and had it hooked up to my home phone line so all the phones in my house would work through the wall outlets, but the old phone company came and took their box away and ever since they did this, i can only get service if i hook a phone up the Vonage router. How can I hook Vonage up to my home line again without the telephone company's box?
Can vonage be used to make calls strictly from computer? Can vonage be used to make calls strictly from computer? I want to make calls from my computer using only a microphone and speakers. I also want to be able to receive calls. I dont want to switch my landline. i only want to use vonage on the computer to make and receive calls. Is that possible to do with Vonage?
How does Vonage work? how does vonage work? they are supposed to be an internet phone company. but who are you supposed to have phone over your internet when you first must have a phone line to have internet. so then you have to pay for the first phone line, your internet, and then vonage, so actually vonage comes to much more than its advertized
NEED HELP!!!!!vonage? I need help!!!! I was using vonage and changed to different company..on july i send my new company every form to authorize to get my phone # from vonage..and they got my # as of july 20.. I thought it would close the account automatically at vonage...but i just realized now that they were charging me every month.. i called them and they said they can't refund my money because they can't check on every single person.. they told me the # is not active but the account is still open so they can't refund any money..they told me i have to talk to my credit card company whether they can do anything which i don't think not..anyway I closed the account today and the worst thing is they charged 2 days ago again and I asked for that at least and they said they can't because I have to call the day of the billing cycle...is there anyway i can do??? PLEASE HELP!!!!!!!!!
Ok, To Vonage, or not to Vonage ??? Just relocated. have no phone service, and Im tired of payong $60 a month for a phone I hardly use. I dont really need to call other countries, but I will have to call my mom in Michigan. Will Vonage be the cheapest way to go for me, Vonage says it only costs $24.99 per month, and for new service they will waive the $29 activation fee. Will this be good for me as long as my new apartment has internet capabilities ? What kind of phone should I buy ? Like if I found a trimline phone at a yard sale, would it work ? Ionly need the phone for an occasional local call, to call Michigan, and or to maybe call work if I had to, very basic service is all I need, but its the cost Im trying to avoid, why pay $60 for something you never hardly use right ? Basically, all I need is to be able to make a call once in awhile, wether to work, mom in Mich, or a friend local or otherwise. I dont need fax.
how does Vonage telephone service works? i have a laptop and a desktop will vonage work for laptops and does the phone base has to be in the same room as the computer for vonage to work. i want a separate line in my basement but my PC is upstairs, just want to know will vonage still work in other parts of the house......thanks
what is Vonage? what is vonage?? i saw on comercials what it was and i heard it was better than DSL. our comp laggs sometimes and the internet doesnt work for days sometimes. so we are gonna cut off DSL soon and switch to something. can we replace DSL with Vonage? whatis vonage anyway? thank you!
Has anyone had problems with Vonage phone service? I tried transferring my phone service to vonage. They never sent me the device I need in order to get incoming calls. We can make outgoing calls but all of our incoming calls go straight to voice mail so no one can get through. Also I went into my online account with them and tried forwarding my calls to my cell phone and it won't. I'm not sure why. I followed the directions as written and still nothing. Everyone that tries to call here is getting very frustrated that they are not able to get in touch with us for the holidays. I called vonage on Nov 2-2007 to get the service and waited two weeks to get the phone device. No one from the Vonage network called our house to let us know that UPS sent them a notice saying that they had the address wrong. I have an invoice from Vonage that has the correct address. That invoice was sent to me on Nov 2-2007 via email. I have since then called Vonage on two separate occasions to cancel my service. Still no refund and no cancellation. HELP!
How did you solve your Vonage problem? I've recently purchased Vonage (VOIP) service. However, I'm finding it to be unreliable. After some research and discussion with Vonage support, I have isolated the problem to my network router (Netgear). If I connect the Vonage system directly to the internet modem, the voice quality is great. However, if I connect it behind the Netgear (so that I can share the internet with my computers) the audio quality is poor. I've attempted to disable the firewall, assign a DWZ all that. No change. Is the only solution to buy a Vonage router? Thanks.
How does Vonage work? I have a friend who has Vonage and right now shes in another country for vacation. She told me i can call her without no long distance fees because she has Vonage and it would be like calling localy. Is this true or do extra charges apply?
is vonage worth switching to? i keep hearing about vonage being great in comercials, just wanted to see if anyone has any self experience with the company and how it works.
Vonage quesiton? If I have a wireless modem already for my internet service, can the vonage modem connect to that modem or does it have to be connected directly to my laptop?
does vonage have cell phone plans? hi i am interested in taking a new cell phone plan. i am thinking of vonage as it as attractive prices. i went to the their website and saw all the info i needed but there was no info on cell phones. normally companies like t-moblie, sprint have their cell phones. So is vonage a cell phone based plan???????
Does Vonage work? I had vonage a few years ago in my office, and whenever our server got busy my phone service was terrible. I was hoping the service had improved or being a residential line might give me a better connection. I am considering getting it for the house. I have Verizon FIOS (fiber optic) for my internet connection and also verizon for my phone service. Thanks for answering!
Did you know that Vonage was booted by the Better Business Bureau ? How many people are aware that the BBB has revoked Vonages membership? Quoted from BBB report: "BBB Accreditation Status: On March 27, 2007 this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more consumer complaints filed with the BBB." Personally, I have never used Vonage and thus do not have an opinion about their service. I think VoIP is the future of land-based phone comms, but I think the VoIP companies (all of them) have a long way to go when it comes to customer service and resolving customer complaints. What do you think? Sources: New Jersey BBB: http://newjersey.bbb.org/WWWRoot/Report.aspx?site=89&bbb=0221&firm=11005249 ZDNet VoIP Blog by Russel Shaw: http://blogs.zdnet.com/ip-telephony/?p=3016 Good points, Roger...
Has anyone had problems with Vonage phone service? I tried transferring my phone service to vonage. They never sent me the device I need in order to get incoming calls. We can make outgoing calls but all of our incoming calls go straight to voice mail so no one can get through. Also I went into my online account with them and tried forwarding my calls to my cell phone and it won't. I'm not sure why. I followed the directions as written and still nothing. Everyone that tries to call here is getting very frustrated that they are not able to get in touch with us for the holidays. I called vonage on Nov 2-2007 to get the service and waited two weeks to get the phone device. No one from the Vonage network called our house to let us know that UPS sent them a notice saying that they had the address wrong. I have an invoice from Vonage that has the correct address. That invoice was sent to me on Nov 2-2007 via email. I have since then called Vonage on two separate occasions to cancel my service. Still no refund and no cancellation. HELP!
vonage + laptop? should i get vonage with my laptop? is it good? do you really need to call through your laptop when you already have a cell phone? is there a better service? i ask because, with vonage, you get, maybe, $100 off the laptop or something. BUT, of course, you have monthly payments to make.
I installed Vonage to my DSL line, and now my network doesnt work! HELP? Hi all, have you guys have this problem before, or have an answer for me, I run two computers a desktop and a laptop, the desktop runs on XP professional, and the other on Vista, I was able to connect from my laptop to my desktop as a remote connection, and I was able to share files, but now that I installed the vonage modem, my I can no longer do all this! What should I do? How can I reconnect with out interrupting the VOIP from Vonage?
Vonage Fax Line Errors Ect...MEGA POINTS FOR FIXING MY PROBLEM? Can anyone please tell me how to get my fax machine to work with a Vonage Dedicated Fax line? Ive heard of these ATA's .. What am I doing? Is the Vonage Device a ATA.. Whats this fax filter??? IM SO CONFUSED.. I am wondering if all this hassle is really worth the "24.99" a mo unlimited blah blah blah... I feel really stupid right now Ive turned the ECM off.. Tried the *99- turned the Bps? or whatever down to 9600... What do I do... Does anyone know anyone who can help..
Vonage service with AT&T DSL? Can I connect my vonage service through AT&T DSL service ( no telephone service from AT&T, use the phone jack for DSL only). PLEASE help. If yes, what should be the linksys router setup (i.e given by Vonage). Is it static IP or PPOE ? Please help
Anyone have Earthlink & Vonage? I have Vonage....which I don't intend on getting rid of. But I recently purchased the Earthlink DSL. I can not seem to connect with the internet when I hook up the "new" modem they sent me. When I call for support....they tell me I have to hook up the modem they sent me, but then of course because there is no internet connection, I lose my phone service through Vonage. I am very fustrated!! Anyone can help me connect to the net with Earthlink & Vonage....I would be very greatful!!
Problems faxing with Vonage? Recently set up a Vonage Business account with phone, toll free and fax numbers. I have a Linksys Wireless-G router and a HP LaserJet 3050 all in one machine. I finally have my Vonage phone numbers working well but I am having trouble sending and receiving faxes. Most of the time it dials, connects and after a page or two I get a COMM error. It happens both when sending and receiving. Sometimes I get a "no fax detected" message. Anyone know why this might happen? I tried clearing all saved faxes out of the memory and that didn't work. I can fax from a land line number so I don't think it's the machine. Oh yeah, I have a T1 Internet connection. Any help would be appreciated!
Vonage Phone Service? I have Hughes Net Internet By Satellite and need to know if Vonage will work with the fact that i have a satellite internet? I live in a rural area where phone lines don't exist.
Vonage is taking my money? Vonage shipped an equipment that does not work on my computer since july of this year and i'm trying to make them stop withdrawing money from my account but they continue to do so. I have not been able to use there service because i the wrong equipment but they are not doing nothing about it. What do i do about this?
Can someone help with a Vonage Wireless modem? I was going to switch telephone companies to Vonage, but since I didn't like their service, I still have the wireless modem. Can this modem help me access the internet or is it exclusively for use with Vonage telephone service?
Can someone help with a Vonage Wireless modem? I was going to switch telephone companies to Vonage, but since I didn't like their service, I still have the wireless modem. Can this modem help me access the internet or is it exclusively for use with Vonage telephone service?
Vonage Issues!!? I currently have Vonage for my home service. ITS HORRIBLE.. I cant talk to anyone without them telling me that Im cutting out and I cant understand them because they are cutting out.. The line is choppy and cuts out.. I have a broadband connection.. What should I do? Ive done all the things it says to do .. Make sure my routers are 4 feet apart.. You know Im starting to believe "you get what you pay for" Ok Great! Thanks guys.. My next question would be WHO to go with and can I use my normal wireless phone I used to use for my land line?
Vonage Commerical Girl? Does anyone know who the girl is in the new vonage commericial. The one with the girl who thinks she sees dolphins in the water but they are really sharks and the she gets hit in the head by a vonage package
anyone having problems disconnecting with VONAGE? I have called to cancel my service with Vonage in March 2007,and they still were taking money out of my checking/debit account for april and may. I repeatly called to cancel. They said they could NOT refund my money for april/may...but could give me 2 months free service. which we did NOT want...I had to close out my debit card and order new ones so they could not take money out of my account. Today, I get a letter saying that my account is supsended and to call vonage to update the serivice...hello!?! I cancelled long ago. I called vonage and explained the situation (again for the ninth time) and they asked me repeatedly why I want to cancel my service...and kept asking me about different options for services...I told them I don't want services which part of no don't they understand?! they said that we owe them a bill of 90 dollars I told them we owe them NOTHING! anyone having similiar problems? I am going to contact the BBB. Perhaps, who all has problems with Vonage should contact BBB. Let's all team up and get in action!
Vonage phone service? Has anyone had any experiences with Vonage. Currently I only use my cell phone but would like to get a home phone line....I read something about the unlimited local/long distance calls do not apply to cell phone calls from a Vonage line.....
How to set up Vonage with 2 phones? well, basically my mother is not technologically enabled at all and the vonage device needed reset today while I was at school and she messed it all up. We had had it set up so that we had a phone in the kitchen and one in the computer room where the vonage device is and it always worked fine. But she unplugged some stuff and now it's all shot to hell. I tried steeing it back up exactly as it was but when i do there's a quiet dial tone and a whole lot of scratchy noise and whatnot on the line. Vonage only tells you how to set it up so that you have one phone connected directly to the device, but when I do that the kitchen phone will not work. Does anyone know how to set up vonage so that you can have more than one phone?
Vonage fax? Can I send and recieve faxes thru Vonage ? Any reviews on Vonage also ? thanks but can i send faxes or not...
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