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Which VOIP provider should I use?

Ok I am looking to get a voip system for 3 total phones in my office. I want people to be able to dial into a certain # and get options as press one for me press two for someone else and press three for someone else. Which voip provider would be best for this in the regards to service, support, and price as well as be able to have the functionallity that I described above?

Public Comments

  1. one common VOIP service is Skype, and is available at Wal-mart. I have heard nothing negative on it. I have enclosed an article on Skype from Consumer Reports .Org and have enclosed the link for Skype and Consumer reports. ------------------------------------------------------------------------------------ Skype A totally free phone service--but with drawbacks Skype is an Internet phone service that doesn't even require a phone. All you need is a headset designed for Skype, or your computer's built-in microphone and speakers. WHAT'S AVAILABLE The best part about Skype is it's free. Once you download the software you can call any Skype subscriber anywhere in the world and pay absolutely nothing. Connecting with non-Skypers in the U.S. is also a bargain--just $90 a year for unlimited domestic calls. International calls range from free to less than $2 a minute. Skype is not the same thing as the service your broadband provider offers. The latter, known as Voice over Internet Protocol (VoIP), lets broadband users make and receive calls over standard telephone equipment whether their computers are on or off, and monthly service typically costs $20 and up for unlimited domestic calls. Skype service is known as VoIP Peer to Peer (P2P), which requires you to either make and receive calls through your computer--which of course, requires that it's powered on--or use special equipment. Equipment options vary. You can select a handset and a base station that plugs into your broadband connection, which typically costs around $150. The Skype Web site (www.skype.com) lists compatible equipment, which typically costs about $150. Another option is the VoSKY Call Center ($50), a device that connects to your PC (it's not Mac compatible) to let you make calls from any standard phone, including a cell phone. You can even purchase a Wi-Fi phone ($100 to $150), which lets you make calls from your own wireless network from any wireless hotspot. HOW TO CHOOSE Skype is not the only VoIP-based P2P service, but it is the best bargain. Vonage (www.vonage.com) and Packet8 (www.packet8.net) service run $24.99 for unlimited local and long-distance calling. What you give up with Skype is any form of 911 service or alarm-system compatibility. Vonage and Packet8 offer enhanced 911 (E911) service in most areas. E911 delivers your registered address to your local emergency response center. Packet8 charges $1.99 per month for the service, while with Vonage it's included. VoIP services offered by phone and cable-TV companies work with most alarm systems, and with 911 if you register your address with them. Alarm-system compatibility varies by alarm company. Vonage also offers a Web-based form of alarm-system monitoring for a minimum of $24.95 per month. If you want complete peace of mind, keep a basic landline for emergencies
  2. The prompting features you are looking for are not a standard VoIP service feature. It sounds more like you want a VoIP PBX service. There are a few "hosted" VoIP PBX services. One is Packet8 http://www.packet8.net/business_services/ I have home phone VoIP service with InPhonex. They also sell the Linksys SPA-9000 VoIP PBX box which allows you to create your own home or small business PBX system using their VoIP service. That may be your cheapest VoIP PBX option.
  3. if you are based in the UK i would recommend Evo-comms.com 0870 085 6615 they set up our 4 user, with handsets ringroups voice mail, very cost effective. gluck
  4. I can speak only for myself.....we have Packet8 for over 6 years and are very happy with their service and equipment! All there customer service is located in California and all speak English and know their stuff... http://www.packet8.net/business_services/ P8 is one of the oldest VoIP provider on the market 20 year now....and so far...so good..
  5. Question. Do you really want voip? Most phone systems will provide auto attendant services. The big worry i would look into is the phone number? If your company is known for a certain phone number and you give that number to a voip provider they will really have you over a barrel. Its the biggest trick in the book. Get it in writting how much it would cost to get the number back if youre not happy.
  6. Instead of giving you a straight recommendation, I am going to give you a more reliable resource to use in determining which VoIP provider will be better for you. Go to this site: http://www.voip-news.com They have an "ask the experts" section that should be helpful, they also have free comparison and buyers guides that will give you good information. Good luck.
  7. Sounds like you are looking for a hosted PBX solution. Globalinx has a solution that could work for you. With them you have a variety of other options, for a low monthly fixed cost starting at $24.95. Let me know if you need more info. See the website below.
  8. skype
  9. Most VOIP services offer the features you're looking for. I would suggest doing your due diligence and comparing services and price quotes for leading VOIP Providers. I would honestly suggesting using a competitive quoting service like VendorSeek.com, which I am the president of. You can fill out one simply form and get up-to 5 free quotes for VOIP. Because VOIP providers know they are competing for your business, they many times offer lower prices then usual. Plus it's a time saver for getting price quotes quickly. here is link to VOIP quote request form: http://www.vendorseek.com/voip-quotes.asp good luck, Ken Wisnefski
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